As a property manager, we have had nothing but wonderful interactions with all employees at SERVPRO in Colorado Springs. Each employee is professional, kind and knowledgeable at all times. We will highly recommend SERVPRO to anyone with restoraation or clean up needs.

My rental property was flooded by a water line that broke on the upstairs floor while the tenants were gone on vacation. Needless to say, not only was the upstairs flooded, but the water also flooded the downstairs. I was desperate for help cleaning up the mess and contacted SERVPRO. They sent a crew out that very same morning and began work on drying out and removing all ruined drywall, cabinets, etc. The crew was so courteous and polite. They were extremely neat and clean. They worked hard and quickly to help my house dry out before any damage by mold could start. I hope that I never need a water mitigation company again...but if I do...I will be calling SERVPRO.

Luke was exceptional with insight into evolving issues with drying out the building while keeping from ever stopping production. 

SERVPRO Staff, Luke & Chris- Just a quick note to thank your team for the support in making 2018 & 2019 successful. I appreciate all you do & for all the fun treats delivered to the team! Here's to a prosperous future! Cheers

Exceptionally prompt service helped avoid a bigger problem when my washing machine leaked - thanks!

Kavik Morrow and his team were awesome.  They were very informative, friendly, and just all around great to deal with.  I would definitely call on them again if I suffer another broken pipe.

Dear Dave, my name is Rachel LeDoux, we have met a few times in passing at Marketing Mondays.  I just wanted to express how informative and professional your demeanor is at the events.  I admire your marketing skills and enjoyed hearing about the different kinds of services you provide.  There's so much to learn as a new homeowner and I know I could count on you for enlightenment.  :-)

Sincerely,

Rachel LeDoux

Completely clean, and no smoke odor whatsoever.  Our customers never knew there was an issue, which is done the way it should be.

Great service!  The technicians to great care to see that everything was kept clean. Very professional job.

Thank you for your prompt service.  We hope we never have to use your flood damage service in the future, but if so we'll know who to call.

- Steve and Robin R.

Ryan and his team were polite and professional, and my carpets look as good as new.

The mold around our water heater was a scary sight, but Kavik and Scott came in and took over.  Very shortly we knew they could handle the problem.  It was refreshing to work with people who knew what they were doing. 

Job #2046392

What is the primary reason for the score you gave?

Courteous, fast, good communication and customer service

How likely is it you would recommend SERVPRO to a friend or colleague?

10 = Extremely Likely

All I can say is WOW - you're a major stress reliever!  I was in a panic, and you came in and just took over and put me at ease. You guys have been great.  

We thought the water damage was going to shut us down for weeks, with SERVPRO's help we were able to start up limited operations within 3 days ... we couldn't be happier.

I never thought the smell would come out - boy did you prove me wrong.  I am very satisfied with your cleanup services.

We consider SERVPRO as our partner in keeping our building environment safe and healthy for our employees.

Thank you for going the extra mile when we suffered our fire.   Your technicians treated us with compassion and empathy.  You really made a tough situation easier.

We are glad we took the time to create the ERP (Emergency Ready Plan) with SERVPRO for our business.  It made finding out which vendors we are supposed to use after our flood easy.

Appreciate you guys being so flexible with scheduling

Thought so much of my stuff was ruined, thank you for saving my heirlooms!

Our insurance agent recommended we call your company when we discovered mold in our basement.  We're sure glad we did!

Couldn't believe your crew showed up only 1 hour after calling

Here is a gift card for the steak dinner we promised you guys!  Thank you so much for your wonderful and professional care of our home!  :-)

Fantastic employees.  Friendly and courteous and so professional.

I just talked to my sister and she was really excited as well as impressed. She stated that the carpet actually looks brand new and can’t smell a thing. I told her she needs to give you all a review on your social media pages. Thanks so much for taking care of her and showing her that SERVPRO is always to way to go!!!

Kind Regards,

Genevieve Stump

Office Manager

I will always use SERVPRO of Northern Colorado Springs / Tri-Lakes for water restoration, fire damage or mold cleaning.  We have used them twice and they always do a good job, on time and a fair price.  Thank you.

Crew was very efficient and did nice job.  

No soot and no smoke odors.  The place looks and smells really clean, and the price was right.  Thank you SERVPRO!

Thank you for restoring order and drying everything out in time for our Christmas party.  Your technicians were so polite and explained the entire process.  We couldn't be happier.  Good job!

Fantastic service! Great job by the entire team. SERVPRO is always my first choice and this team solidified my opinion. Thank you to the team!

Very Rapid Response

Bryson & John were professional, friendly, & knowledgable. They took extra time to make sure I was satisfied.

"Did an excellent job for us"

"...wanted you to know what a great experience we had with your employees. They were very sensitive to making sure they were not disturbing anyone and did a fantastic job at the same time."

Wonderful people you hire! Thank you for sending them to my home.

Bryson and his team were great-always polite, professional. This is the second time using SERVPRO we are very satisfied.

Great job!

Outstanding service across the board. Team went beyond expectations.

Fast call back after claim filed. Well Done!

I am very impressed with professionalism.