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SERVPRO professionals are trusted leaders in the industry

8/14/2019 (Permalink)

Customer satisfaction is our priority.

The professional team at SERVPRO will develop a plan to suit your unique situation no matter what the damage.

When you experience any kind of damage to your home it is unsettling.  Home is considered the safest place for you and your family; when it is damaged there is a sense of urgency to set things right. The professionals at SERVPRO of Northern Colorado Springs / Tri-Lakes will get to work quickly to help you restore your safe place no matter if the damage was caused by water, fire, or mold.

There can be some confusion about when you need to call SERVPRO. The trained professionals at SERVPRO have the right tools, equipment, and knowledge to assess your individual situation and develop a plan of action to restore your home “Like it never even happened.”  When you hire SERVPRO you are not simply hiring a service to deal with a small problem; you are gaining the help of a team of professionals who are working to restore your home to its previous state.

Why trust SERVPRO? Our team members are certified as Applied Microbial Remediation Technicians, which means they know the best practices for removing mold damage as taught by The Institute of Inspection, Cleaning and Restoration Certification. The training doesn’t stop there; our team undergoes extensive testing and training on best practices for water and fire remediation as well—all to ensure that your home is properly cared for.

From the moment you make the first call to our office our team is compassionate and professional, working to get all of the information needed to start the restoration process. SERVPRO of Northern Colorado Springs / Tri-Lakes works with you to help you navigate the restoration process as well as identifying items that can be restored in your home. This step helps homeowners save the cost of replacing items whenever possible.

SERVPRO technicians are leaders in the restoration industry and we strive to ensure your entire family is comfortable with the steps needed to take care of your unique situation. SERVPRO of Northern Colorado Springs / Tri-Lakes can be reached 24/7 at (719) 434-4626.

SERVPRO professionals play a vital role in the aftermath of a kitchen fire

8/8/2019 (Permalink)

The professionals at SERVPRO can help you restore your home after a kitchen fire.

It only takes minutes for a small flame to ignite a life threatening fire in your Colorado Springs home. Most home fires start in the kitchen during cooking, and the majority of those are on the stove top not in the oven. The kitchen is a high traffic area of your home that serves the needs of everyone in your household, making even a small fire disruptive to your daily routine. According to the National Fire Protection Association, cooking equipment was the leading cause of home fires and injuries between 2010 and 2014.  

The effects of a fire vary from incident to incident, but the manner in which they get restored rarely does. The professionals at SERVPRO of Northern Colorado Springs / Tri-Lakes can help you assess the full extent of the damage caused by the fire and the appropriate measures to restore your kitchen “Like it never even happened.”

There are some steps you can take to minimize the risk of a fire starting in the first place. The most important one according to the Red Cross is to remain in the kitchen while cooking, frying, or grilling on your stove top. They also advise checking for curtains, towel racks, or paper towel dispensers sitting too close to burners. Make sure the vents to your microwave are not obstructed and keep a fire extinguisher handy to stop a fire on the stove quickly.

After a fire, the first step is to make sure that it is safe to enter your home.  If you are insured, it is important to contact your insurance company for detailed instructions on protecting your property and taking inventory of your belongings. Never throw away damaged items until they have been properly listed on your inventory. That is also the time to call SERVPRO so we can begin the restoration process.

Soot damage is one of the most significant issues facing homeowners after any size fire. Without the use of specialized equipment and techniques, it is very difficult to remove the carbon burn-off attached to all of the surfaces of your home. Lingering smoke damage will also be a major issue that will require the use of specialized equipment such as air scrubbers and deodorizing tools like a thermal fogger or a hydroxyl generator. This equipment can neutralize foul odors and leave no scent behind.

Smoke and soot may not seem that challenging to remove, especially when structural damage to your home is involved. However, the effects of both are typically widespread throughout your home and covering every surface, from fabric to counter tops and floors. It is best to put your trust in the talented and trained professionals at SERVPRO of Northern Colorado Springs / Tri-Lakes.  Our restoration technicians show up quickly and help you overcome the obstacles left behind. Give us a call anytime at (719) 434-4626.

We Have The Proper Techniques To Restore Your Colorado Springs Office Buildings

8/7/2019 (Permalink)

Commercial water damage struck this office building when the sprinkler system activated inadvertently. We had the equipment to handle the job.

Document Drying for Colorado Springs Office Buildings 

Your office building serves countless clients from all backgrounds and walks of life, and your Colorado Springs firm relies on the active data management systems in place to keep the sensitive information and credentials of these customers private and secure. As a failsafe backup, many of these documents have gotten kept in their original hardcopy form in storage areas of the facility, but this leaves them susceptible to both the deterioration of time and the destruction of unexpected incidents like water loss. 

Water damage in Colorado Springs buildings like your office space can spread quickly, affecting far more than just the construction materials and the electronics within range of the threat. Our SERVPRO professionals understand how critical of a timeline that your business is under when water loss incidents occur, and this is even more pressing when data and documents in storage have become compromised by the increased moisture or literal standing water. 

Many business owners do not realize that documents and compromised paperwork can get restored to its original look and feel, or nearly this result, with some immediate efforts with state-of-the-art mobile equipment. Our SERVPRO professionals specialize in document drying using freeze-drying techniques and equipment, and much of this work can occur on-site after water damage. We understand not wanting sensitive information to leave your facility or its immediate vicinity, and we do our best to accommodate this need. 

The equipment itself utilizes a vacuum technology that evaporates moisture in individual documents through sublimation. If started quickly enough, this process can often reduce the bleeding of ink and the deterioration of affected paperwork. Once this process completes, and the affected area has gotten successfully restored, the hard data and documents can get returned to their original positions in your office. 

Freeze drying is not a service you can find with all restoration companies in the area. It is a service we offer to help our customers appreciate the lengths our SERVPRO of Northern Colorado Springs / Tri-Lakes team goes to make disasters “Like it never even happened.” Give us a call anytime at (719) 434-4626.

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Make sure your business is ready when disaster strikes

8/6/2019 (Permalink)

The professionals at SERVPRO can help your business stay open after a disaster.

As most small business owners in Colorado Springs know, the key to success rests with customer satisfaction. That is why a disaster can lead to catastrophic consequences if not handled quickly and efficiently. It is reassuring to know that the professionals at SERVPRO want you to succeed in your business and can make recovery a quick process.

The negative effects of commercial water damage to your small business can be devastating. It is estimated that as many as 50% of businesses that close due to a disaster, such as a fire or flood, never reopen. Those businesses that survive nearly always have a predetermined plan in place that allows them to save precious time. Preparation is a key component for making it through any size disaster, whether it is a small water leak, a fire, or a flood. Having a plan in place that is well known to decision makers in the company should be developed prior to an emergency situation taking place.

SERVPRO of Northern Colorado Springs/Tri-Lakes can work with you to develop an Emergency Ready Profile that is suited to your individual business needs. The information can be an ideal supplement to any emergency preparedness or existing contingency program. SERVPRO is a sponsor of the American Red Cross Ready Rating program, which is a free web-based program designed to help organizations become better prepared for emergencies.

SERVPRO can come to your business and five you a no-cost assessment of your facility. From there, a concise profile document is developed, which will contain only critical information that you will need immediately including; facility details, shut-off valve locations, priority areas, and priority contact information. This also will identify the line of command for authorizing work to begin, which can save time and money.

SERVPRO technicians arrive at our customers’ businesses ready to begin repairs and to prevent any further harm. Technicians use tools to detect hidden, unseen water damage before it can spread. SERVPRO uses the latest technology as we then go to work restoring things “Like it never even happened.”

SERVPRO of Northern Colorado Springs/Tri-Lakes also serves the towns of Monument and Palmer Lake, striving to help small business owners remain active in the community. Contact us to set up an ERP or for any commercial water loss, or other disaster. No matter when you call, (719) 434-4626, our number is always answered.   

Hail storms are costly for Colorado Springs residents

8/5/2019 (Permalink)

Call the professionals at SERVPRO of Northern Colorado Springs / Tri-Lakes if you experience hail damage at your home.

Hail storms are proving to be a costly issue for Colorado residents. In 2018, the Colorado Springs area has had 334 reports of on the ground hail according to the website Interactive Hail Maps. The site uses trained spotters to compile data across the state. Colorado has been under severe weather warnings 108 times during the past 12 months; Doppler radar has detected hail at or near Colorado Springs on 126 occasions, including 18 in the past year.

During the late spring and summer months hail typically forms in the storms that come off the mountains and into the foothills. Hail forms when water circulating in that system gets pushed to the freezing level. The large frozen chunks of water can range from pea size to baseball size and cause serious damage to your yard, car, and home.

Hail can damage windows and allow water to enter your home from outside. It can also cause roof damage which can lead to leaks along ceilings. SERVPRO’s flood damage experts are typically inundated with calls related to homes and properties during and immediately following a storm.  State Farm insurance reportedly paid a total of 598 million dollars in hail damage claims in Colorado alone during 2018 on home and auto claims. The insurance company rated Colorado at the top of its top 10 states for hail damage for 2018.

As soon as a SERVPRO crew arrives at your home, we inspect your property and give you information about the scope of the work involved.  We work to temporarily seal any holes in the home caused by the storm so that no more moisture can get in and the restoration process begins. During the mitigation process, SERVPRO team members first extract all of the water possible from your home. Next we will start the process of rapid drying, to remove the water from walls and other surfaces. This process can reduce damage and prevent mold from growing.

If you experience hail damage and flooding call SERVPRO of Northern Colorado Springs / Tri-Lakes at (719) 434-4626 as soon as it happens. Our trained team will work to make it “Like it never even happened.”

Click here for more information about Colorado Springs.   

Hoarding disorder creates dangerous situations for homeowners

7/26/2019 (Permalink)

Hoarding disorder creates dangerous situations for homeowners

SERVPRO team members can do more than help Colorado Springs homeowners after fire or flooding. The trained professionals can also help with clean up in hoarding situations. Hoarding disorder can lead to a wide range of serious problems for those who live in the home as well as those who may need to come in contact with the home, including first responders.

The Mayo Clinic describes hoarding disorder as a persistent difficulty discarding or parting with possessions because of a perceived need on the part of the person to save them. Reasons to save items also vary widely and are not based on the actual value of any of the items.  The disorder creates a very dangerous living environment that begins with cramped conditions; many homes are found to be filled to capacity with only very narrow passageways to navigate around stacks of clutter.

This can lead to problems such as:

  • Tripping and falling
  • Injuries from falling items
  • Health problems from mold or pets living in the clutter
  • Delays in medical care or emergency treatment
  • Risks to firefighters and occupants if a fire breaks out and they are unable to get inside or outside of the home
  • Living without vital services to include plumbing, electricity, and heating
  • Lease violations that lead to eviction
  • Having the home condemned

Simply attempting to clean or clear the home without the help of a trained professional is not advised due to the hidden dangers in the home. Mold can grow and develop in areas that are unable to be seen. There is also the persistent issue of bug and rodent infestations, both of which can carry dangerous bacteria, diseases, and viruses.

There is also the risk that mold or water damage has weakened the structure of the home and the cleaned area could collapse. If there is not enough ventilation in the home using cleaners can be hazardous because there is not enough air flow to carry the fumes away. Carbon dioxide levels can hit dangerous highs if clutter is blocking vents or other airways in the home.  

The professionals at SERVPRO of Northern Colorado Springs / Tri-Lakes are trained to recognize these dangers and to form a detailed plan before any further steps are taken.  Call our certified technicians 24/7 at (719) 434-4626 to start the process.   

Problems with Water, Mold, Storms or Fire in Your Colorado Springs Home? Help Is on the Way by Calling SERVPRO

7/21/2019 (Permalink)

SERVPRO's Colorado Springs Serious Warehouse Is Ready for Serious Structural Cleanup and Restoration

Why Colorado Springs Residents Turn to SERVPRO for Restoration Services

When the unexpected happens in a Colorado Springs home, you need restoration services on-site fast. Soot is caustic, and fire damage in a home requires clean up as quickly as possible. Failure to bring in water removal for a plumbing break or from storm damage has the potential to cause further issues from excessive moisture such as mold growth or warped and buckled building materials.

Mold remediation in Colorado Springs homes happens for various reasons. Common issues such as leaks or poor ventilation, particularly in attics, are frequently the cause of mold infestations. It is vital to engage a professional restoration services company for the removal of mold as well as neutralizing the favorable conditions conducive to growth.

It is impossible for 100% of spore removal to happen as mold spores exist naturally both indoors and outdoors. However, the spores do not germinate unless optimum conditions exist. Once established, the colonies spread quickly, and a musty odor often accompanies these infestations.

SERVPRO team members receive certification as Applied Microbial Remediation Technicians, so they know the best practices for addressing mold damage as taught by The Institute of Inspection, Cleaning and Restoration Certification. We know how to remove the existing colonies and diagnose the reason the mold has occurred in the home. After the completion of mold remediation, our technicians give homeowners a helpful report that details with photos the actions used during mitigation of the infestation as well as the reasons and necessary repairs to halt any further mold growth.

Why SERVPRO? When you experience a home disaster, it is crucial to use professional restoration services to increase the chances of more possessions from being counted as a loss. We answer every call with compassion and professionalism as we know any type of fire, water, or mold loss brings stress. Our state-of-the-art technology lets our technicians communicate and receive approvals from the adjuster, so we always work within the service limits instead of risking incurring uncovered costs.

When water damage happens in a Colorado Springs property, SERVPRO technicians know time is of the essence for cleanup. The longer the excessive moisture remains on-site without removal, the more contaminated it becomes. After 48-hours, even clean water requires handling as a category three biohazard. Some of the equipment our certified Water Restoration Technicians use includes:

? Submersible Pumps and Industrial Wet/Dry Vacuums
? Moisture detectors and hygrometers to measure the amount of saturation
? Infrared cameras used to identify excessive moisture behind walls and within ceilings
? Submersible pumps for when water is greater than two inches in depth
? Gas-powered pumps pump copious amounts of water with excellent efficiency

When a pipe breaks in your home or other water disasters happen, your carpeting and area rugs are not automatically a loss. Our technicians work hard to find restorability potential in all possessions and using our proprietary methods and equipment, and we often have success. This step during mitigation saves homeowners the cost of replacement.

To save carpeting, we utilize special drying configurations, such as "floating." This method is where technicians loosen one side and set up air movers to direct air under the carpet as well as over it for complete drying in place. Drying floorcoverings in this way limits disruptions in the home during water cleanup.

On a case-by-case basis, we can take on restoration for hardwood floors, depending on how much exposure to excess moisture the wood has had. We have unique drying mats that lay flat on the boards and deliver warm, dry air as the injectidry system draws water and moisture from the materials. After drying, our technicians thoroughly clean and disinfect the water-loss affected surfaces and perform any needed odor control.

Storm damage in Colorado Springs homes from wind, rain or flood damage gets handled in a similar matter as water damage caused by an internal source. One difference is that there are potentially two main types of water in the home after damage from a storm. The first is rainwater, which is considered a category one or clean water spill if it enters directly into the structure. The second is groundwater, most often associated with flash flooding. This type of water intrusion has the potential to contain debris, toxins, and sometimes sewage. For that reason, property owners should avoid contact with the groundwater or wet items until our team arrives.

SERVPRO technicians test the water before cleanup begins to determine what types of contaminants are resident in the water. We also tarp over areas such as roofs or windows where damage from storms has the potential to allow rain into the home before the completion of necessary repairs.

Our technicians scope the home for the paths of migration of the water. Our sensitive detection equipment alerts us to excessive moisture within walls, floor joists, and under flooring, so we thoroughly extract and dry affected areas. We can mark areas of dampness with blue painters tape and continually monitor our progress.

After a flood in the home, much like damage to carpeting, tile often delaminates and requires removal as neither have the potential for restoration and reuse after contact with groundwater. We also remove water-damaged sheetrock using a technique known as "flood cuts." This action cleanly removes only damaged portions to prepare the property for drying and reconstruction.

Once SERVPRO techs complete drying and sanitization of the property, we ensure musty water odors do not remain. Our certified Odor Control Technicians have training and experience removing all types of scents from properties. Ultra-low-volume fogging is an efficient method for neutralizing odors and removing all reminders of the flood damage.

Fire damage in Colorado Springs homes creates many challenges for SERVPRO technicians. Along with fire debris and the removal of charred building materials and items, we also look piece by piece for objects that have restoration potential. Our fire restoration technicians work closely with both homeowners and adjusters to ensure we always work within budget limitations during fire cleanup and mitigation.

We address both the cleanliness of the property as well as the air quality. Fire odors remain behind after the cleanup of the residence. We have many different methods to apply against unpleasant, pungent scents. Air scrubbers are a stout first line of defense. They can remove copious amounts of airborne particulate matter, followed up by thermal fogging or hydroxyl generators to eradicate odor-causing soot particles and molecules.

SERVPRO of Northern Colorado Springs / Tri-Lakes at (719) 434-4626 stands ready to assist the local community with restoration services 24/7 for cleanup help with damage from fire, water, storm and mold returning your home to its preloss condition, "Like it never even happened."

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Four Technician Certifications Used in Mitigation of Flood Damage

7/21/2019 (Permalink)

SERVPRO technichains train on so many levels to be able to assist in your Colorado flood damage.

Let a SERVPRO technician help you with your flooded Colorado home.

The treatment of flood damage in a home needs to happen as soon as possible after a water intrusion in the house. It is far better to engage a professional restoration services company with the training and equipment to locate water that has migrated into sheetrock or within walls to ensure adequate water removal and cleanup occur to limit the chances of mold development.

There are many levels of training in the restoration sciences that SERVPRO team members undergo. Several of those certifications specifically assist in better outcomes for Colorado Springs homes with flood damage

At the beginning of the restoration efforts, our certified Water Damage Restoration Technicians perform tests to discern the category of flood water in the home (clean, gray or black) and deploy the appropriate extraction methods to remove as much moisture as possible. 

Team members certified as Carpet Cleaning Technicians know how clean and use unique configurations to dry and disinfect carpeting affected by rainwater. If groundwater has saturated carpeting or large area rugs, our technicians cut them into strips after water extraction in preparation for removal from the property as a water loss. 

When the drying phase begins, our certified Applied Structural Drying Technicians use the science of psychrometry to dry structures and contents quickly. We try to disrupt the home as little as possible and when feasible, dry home furnishings in place, often raised on blocks to stop the possibility of stain from wood leaching into the carpeting. Next, we deploy our air movers and dehumidifiers in tandem to raise and port away excessive moisture until we reach preset drying goals. 

Since mold spores occur naturally both indoors and outdoors, excessive moisture from flood damage can cause spores to germinate. Our certified Applied Microbial Remediation Technicians know the signs and conditions necessary to sustain mold colonies. They scope affected areas to determine the mold infestation potential and clean them using antibacterial solutions as well as antimicrobial sealers to inhibit mold growth. 

SERVPRO of Northern Colorado Springs / Tri-Lakes knows how to turn back the clock on flood damage. Call our certified technicians 24/7 at (719) 434-4626, and we can make water loss "Like it never even happened."

To find out more about Colorado Springs, click here.

We Can Limit Further Damage To Your Colorado Springs Home After A Fire

7/9/2019 (Permalink)

If a fire has destroyed your home, call SERVPRO of Northern Colorado Springs / Tri-Lakes at (719) 434-4626 for help.

Prevent Further Fire Damage To Your Colorado Springs Home By Using Fire Damage Emergency Services

A flame in your home can turn into a major fire within minutes. Even after extinguishing the fire successfully, smoke can cause secondary damage to the house’s structure and furnishings. Timing is crucial when dealing with the aftermath of a fire because the destruction can be worse if you do not act speedily. Fire damage emergency services can prevent further destruction to your property and minimize claims expense.

Several variables can determine the severity of the fire damage in your Colorado Springs residence, including temperatures, type of burned household materials, and building materials. Apart from burnt materials and heat devastation, there could be water damage resulting from fire extinguishing efforts and the need to identify leaks from ruined plumbing or appliances.

A fire can also ruin the roof, walls, windows or doors of your property, leaving it vulnerable to vandalism, break-ins or further damage from weather or lack of structural integrity. SERVPRO franchise professionals offer fire damage emergency services, which include boarding up a building. We can use plywood to board up and seal off any missing windows, doors, or walls, and tarps to cover a ruined roof.

We can also take care of dangerous situations like electrical hazards. If there’s no power in your house, we can use power generators and flashlights to establish emergency lighting. Our technicians can also check for loss of structural integrity in the structural components of your house like roof trusses and floor joists. We can also perform water mitigation to remove the water that fire extinguishing efforts introduced into your home using equipment like:

• Pumps to remove the water.

• Air movers will increase the rate of evaporation.

• Dehumidifiers to remove excess moisture from the air.

• Moisture meters to check for moisture content in materials.

Our SERVPRO technicians can also prepare your house for you to remain in it. For instance, if the fire has damaged only a small part of the property, we can seal off the affected area. We can also use equipment like ultra-low volume (ULV) foggers and hydroxyl generators to deodorize your property to eliminate strong odors. Our fire damage emergency services prevent further destruction until the restoration process can start. We can address your immediate concerns and then take steps to restore your house and its contents to their preloss state.

If a fire has destroyed your home, call SERVPRO of Northern Colorado Springs / Tri-Lakes at (719) 434-4626 for help. We can arrive at your house within an hour of receiving your call and develop a plan for restoring it. We’re Faster to Any Size Disaster.

For more about Colorado Springs click here.

When Soot Causes Damage To Your Colorado Springs Coffee Shop You Need The Professionals At SERVPRO

6/24/2019 (Permalink)

Give our experts a call anytime you need us at (719) 434-4626.

Restoring Soot Damage In A Colorado Springs Coffee Shop

Smoke residue and soot can be two of the most devastating effects of fire loss incidents in any Colorado Springs property. When even small fire flare-ups occur in your coffee shop, you might think that the few affected areas with soot only require soap and water, and a little elbow grease, to remove. Unfortunately, addressing these situations on your own can lead to irreparable damage and staining of vital components to your business. The ideal solution is to allow these effects to get removed successfully by trained professionals like our fire loss recovery team.

Our SERVPRO professionals have extensive experience with the recovery of fire damage to Colorado Springs businesses, and we can mitigate loss and remove the presence of soot and smoke residues quickly when we arrive at your building. Our professionals understand the importance of getting your facility up and running again as fast as possible, and with an open floor plan common to coffee shops, it can be challenging to restore these effects while allowing the business to function as normal. Instead, our professionals can work around the clock to get mitigation and cleaning phases completed so that your doors can reopen as promptly as possible.

When it comes to removing soot damages from surfaces like the tabletops and counters of the main dining area of the coffee shop, traditional cleaning efforts and scrubbing can lead to staining and marring of these materials that is impossible to reverse or restore. Our SERVPRO team has advanced solutions like chemical sponges and industrial-grade cleansers and products that can safely remove this sediment entirely. This cleaning process can reduce the need for any tear out and reconstruction, reducing the time your business stays closed even more.

Soot and smoke residues can be a hazardous situation for those unprepared to combat these effects. Our SERVPRO of Northern Colorado Springs / Tri-Lakes professionals have advanced products and equipment to effectively remove these damages and get you back to business as usual. Give our experts a call anytime you need us at (719) 434-4626.

For more about Colorado Springs click here.